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Frequents Asked Questions (FAQs)

1. What is Silk Press Society?

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Silk Press Society is an education-first community for straight naturals who want smooth, healthy, long-lasting silk presses without compromising the health of their curls or coils. We provide step-by-step education, routines, and trusted product recommendations to help you care for your hair intentionally.

2. Who is Silk Press Society for?

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Silk Press Society is for anyone who wears their natural hair straight or wants to learn how to safely achieve and maintain a silk press. Whether you’re a beginner or already experienced, our education is designed to meet you where you are.

3. Will Silk Press Society help me avoid heat damage?

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Yes. Our methods focus on heat safety, proper preparation, product selection, and technique to help minimize the risk of heat damage. While results vary, our goal is to help you protect your natural texture while wearing your hair straight.

4. Do you guarantee results?

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No. Hair results vary based on texture, density, porosity, lifestyle, and maintenance. All education and product recommendations are provided for educational purposes and do not guarantee specific outcomes.

Frequents Asked Questions (FAQs)

5. Do you offer in-salon services?

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Yes, we offer in-salon services, but will not be accepting new clients until Fall 2026.  New clients must select a New Guest service and complete a consultation form before booking.

6. Is the booking deposit refundable?

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No. All appointments require a non-refundable deposit that is applied toward your service total. Deposits are forfeited for late cancellations or no-shows.

7. What is your cancellation and no-show policy?

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Appointments must be canceled or rescheduled at least 48 hours in advance. Late cancellations and no-shows will result in loss of deposit and may require full payment to rebook.

8. Are your digital products and courses refundable?

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No. Due to the digital nature of our products and courses, all sales are final unless otherwise required by law.

Frequents Asked Questions (FAQs)

9. Do you recommend specific hair products?

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Yes. We provide trusted product recommendations based on education and experience. Our recommendations include a range of price points, and all products suggested are ones we’ve personally tried and include healthy silk press ingredients.

10. Can I use your methods with my current products?

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In many cases, yes. We teach principles and routines that can often be adapted to products you already own, as long as they have healthy, frizz-free silk press ingredients.

11. Is there a community, and how does it work?

 

Yes. Silk Press Society has a Patreon community space where members can ask questions, share experiences, and learn from one another. All members are expected to communicate respectfully and follow community guidelines.

12. How do I know which service, course, or product is right for me?

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Start by identifying your current hair challenge. If your products are not delivering the results you want, our product recommendations are a great place to begin. If you feel unsure about what to do next or need help creating a routine that works for your hair, we recommend starting with the Product & Regimen Builder or booking a 1:1 Virtual Silk Press Coaching Session for personalized guidance.

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